How a Hotel Sales Manager Does a Proper Site Inspection

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One of the goals of a hotel sales manager is to get clients to come for site inspections and tour the hotel with you. Once you get the commitment, get ready to do some work. When I get a commitment to come for a tour – with a date and time, the first thing I do is make a list of questions and decide on what I want to get out of the appointment.

From there I Google their organization and surf through their pages to get an idea who they are. This knowledge is also good to get for when they do come so you have something to talk about that is in their interest. What are they coming for? Some will come to tour before they sign a booking agreement. Others for future business.

When I get an inquiry, lets just say for a wedding block, I always invite them out and I make time for them. Most hotel sales people won't just ask them to come and meet with them. They would rather quote a rate, hang up, then shoot out an email. This is not "WOWING" the caller.

When you are sincere and welcome them to your "home" you will have a much better chance to book them. Always invite them to take a site inspection of your hotel. Not to mention that your General Manager will keep seeing you on tours. This looks good for you.

From there I route a Site Inspection Form noting their information and how much I feel the client is worth. The day before I always call to confirm the appointment. I do not email them, I call. This shows that yes, I do have time for you. I think the clients like it better.

On inspection day, I will then choose the rooms that I want to show. To be sure I don't have any surprises, I walk the route that I am going to take with them to pick up any trash or to get something done before they arrive. And I take the time to inspect my rooms. If I don't like them, I pick more and keep checking until I find what I am looking for.

On a good day it may only take me 15 minutes to find a good room, and I always find something that I don't like that must be taken care of. On a bad day I have taken over an hour to find the perfect room and the perfect walk through path. Based on occupancy the night before, I don't always get the best pickings of the rooms.

I recommend getting show rooms if possible. A show room should look perfect. As perfect as the room looked when it first opened. It should smell good too. I must say that if I'm not happy with the show rooms that my Management Team picks out, I always bring it up at the next Staff Meeting.

We put the show rooms in …

What You Need To Know Before Looking For A Business Hotel

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Whether you are traveling for business or are looking for a place to host a professional conference, finding the right business hotel can be tricky. With a lot at stake, you want to be certain you contract with a professional, competent and reputable hotel. Fortunately, there are some tell-tale signs of what constitutes stellar accommodations. Take a look at the following guide to help you locate the right hotel for your needs:

Seek out experienced staff.

Hosting a business meeting in a hotel setting requires the employment of a competent and professional staff. From the concierge to the manager, to the chef, it all matters, as these people can make or break your event. With quality employees, you can rest assured that they will fill in the gaps in which you may lack experience. From large matters like seating arrangements and reservation help to technological assistance with PowerPoint and surround sound, to the small matters of having refreshments, it is important that your event run smoothly. And an experienced staff at a business hotel can make that happen.

If you are simply searching for accommodations while on a business trip, then the staff still matters. With a top-notch concierge, you can relax while the employees manage your logistical needs. It is stressful enough staying away from home. An unprofessional and rude staff can only add to that stress.

Don't ignore the amenities.

Most people believe it is unnecessary to consider any luxury item at a business hotel when traveling. This is a tragic belief! Just because you are tending to work-related matters does not mean you should not enjoy your stay. In fact, when working, luxury should be a priority. A good swimming pool and / or workout gym can help relieve stress and help you maintain your mental and physical sanity, which is an ever-growing need for many professionals. If you are unsure as to what amenities the hotel offers, you should call the front desk or concierge. And do not be afraid to ask.

If you are hosting a business event, this may be even more important, with many employees traveling to your conference. Choosing respectable accommodations indicates an adherence to quality and luxury and determine well on your company.

Track online promotions.

Many hotels and inns offer some fantastic deals, especially for the frequent traveler. In order to take advantage of these deals, you should never neglect your online searches. Signing up to be added to an email list is a terrific way to keep in touch and monitor periodic deals. And again, when in doubt, call the hotel personally and inquire after any specials they may offer.

Try not to neglect the location.

While you may not always have a say over which location you are to travel, a business hotel should still be in a beautiful setting, if possible. This is especially true for those companies hosting work conferences. Find a unique town by looking at the tourist attractions. With beautiful scenery, unique restaurants and …

The Division of Power in Hotel Rwanda

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Can you name a film that changed the way you see the world? Yes, I can. "Hotel Rwanda."

I had seen the movie once before, but it wasn't until I watched it a second time during the course of a class titled, "Race and Gender in the Media," that I deeply understood the root causes of the fight amongst the characters within the film. I blame some of my ability to see deeply into the politics of the film's story on the new material that we studied in the class, including our readings from the book, "America on Film: Representing Race, Class, Gender and Sexuality at the Movies , "written by Harry Benshoff and Sean Griffin.

However, another big reason why the film resonated with me at this point in my life was because prior to watching the film, I had recently been awakened to the oppression that black Americans, including myself and my family, experience here in America even today has been strategically set up in this nation by the powerful ideation of white male Christian supremacist privilege. I had already been going over in my mind countless new ideas of what I could do to help the plight of black Americans who are oppressed in the US

Therefore, seeing the film "Hotel Rwanda," and finding out that, at the core of the issues between these beautiful black people who call themselves Hutus or Tsunis laid a manipulative idea of ​​hierarchy spawned by white people who once had control and power in the Rwandan area, was digusting and disheartening to me, but yet so familiar. Paying close attention to the film, I realized how the briefly alluded to white people who once controlled the region were the most corrupt leaders in the entire story, and they barely had active roles on screen in the film.

I found the following excerpt on the Modern History Project which explains how and why the division was created amongst the human beings in Rwanda:

British Indian army officer John Hanning Speke was the creator of the racialist hypothesis known as the "Hamitic Theory". In his writings, Speke suggests that the Tutsis are more European than the Hutus. Their caucasoid facial features, combined with their smoother personalities was proof enough for him that they were more cultured than the Hutus. This theory was basis for all racial and cultural division between the Hutu and Tutsi in later years. It made specific definition as to how one race was superior to the other, therefore giving said superior race much power and influence. ( )

This information is somewhat relayed in the film. With all that being said, I finally realized that a system of distrust, jealousy, privilege vs. non privilege can be created very easily and does not require black and white skin tone to do it. It only requires subtle differences, evil or greedy intent, and resources to provide to one group vs. another. European colonists are at the root of so many …

Skip The Hotel And Stay In A Hostel

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Hostelling is a great way to travel if you are on a tight budget. Popular with college students who tour Europe, hostelling offers low budget and low luxury accommodations for those that don't mind bunking up and sharing with other travelers.

This method of travel can offer adventure and the chance to meet different people but is not for everyone. It's great for the solo traveler or group of young people but families with small children and couples who want a romantic vacation should spring for more private accommodation's.

Most hostels are set up as dormitory style rooms, with a number of bunk beds arranged throughout the room. The number of bunk beds in a single room varies, with the average from four to ten bunks per room. Each traveler is assigned a specific bunk upon check-in.

Almost all hostels in the United States divide their accommodations according to gender, with the female guests in one block of rooms and the male guests in another. In multi-floor hostels, each gender is often assigned a specific floor or group of floors.

In Europe and other locations throughout the world, you may find hostels with mixed gender rooms. If you don't feel comfortable bunking with members of the opposite sex, then make sure you inquire as to the arrangements before you settle in.

The bathroom accommodations at hostels vary as well, with some rooms containing a shared bathroom and shower, while other hostels will have shower and bathroom facilities located in the hallway. If this is an important consideration, you should make sure to ask about bathroom facilities when making the reservation.

Although hostelling is a very informal way to travel, you do need to make reservations especially during the summer. It used to be you could just drop in and be accommodated, but this method of travel is becoming more popular and some hostels can be booked for months during popular tourist seasons. Better to call ahead than to be left out in the cold!

The main appeal of staying at hostels, of course, is the price. The nightly rate for a hostel rarely rises above $ 25 or $ 30 per night, with most hostel accommodations costing far less. With the average hotel room hovering around $ 100 to $ 150 in many locations, it is easy to see why hostels are becoming so popular.

In addition, the staff at most hostels are extremely accommodating and knowledgeable about the local area. Unlike many staff members of some luxury hotels, who travel in from the suburbs and rarely see the city in which the live, hostel staff tend to live in their city, and they have an intimate knowledge of the local attractions, including which attractions are can 't miss and which ones are a waste of money.

In addition, hostels often have access to discounts and coupons for local area attractions and restaurants, and they can provide valuable information on the best, lowest priced restaurants in the area.

Hostel accommodation's …

Laundering Bed Linen for Hotel Use – What to consider When Buying Linen

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Perfectly laundered bed linen is not a consideration for hotels, it is a public demand and a hygiene requirement. If there is one reason a guest will choose to immediately leave a hotel room (and probably never return) it is because of poorly laundered bed linen.

This article briefly looks at what is to be considered when buying bed linen for hotel use: what fabric lasts the longest and which washes most effectively.

All bed linen has a life span. This is best described as to how many washes the linen can withstand whilst still retaining its quality. The easiest way to ensure that linen lasts longer is to choose Egyptian cotton. The purchasing will cost more, but this is offset by two factors: the longevity and the initial quality that the customer experiences. So why is Egyptian cotton better?

In cotton size does matter and it all has to do with the length of the cotton fibers. The conditions in Egypt produce the longest fibers (more than 1.5 inches) and this means they are stronger and finer, giving the feeling of softness.

Thread count is an important part of that feeling of comfort and luxury. Most popular cottons have a count of approximately 150, with good quality sheets starting at around 180. 200 is the point at which a thread count reaches into the luxury range.

Yet it is not just about the number of threads per square inch. Egyptian cotton fibers being longer allows for finer, thinner threads which means there are more to the inch. But it also has to do with the 'ply' of the threads – like the number of layers in toilet paper – twisted together and how these are woven tightly to form the fabric. Quality Egyptian cotton has two ply which means smoother, finer thread.

Longer threads mean there are less of them and so there are less ends to fray. They are also thinner and so they are more tightly packed which makes the sheets stronger. Finally this combination of thin, long threads makes for a more stable, tight weave which is unlikely to bobble and it can absorb more dye to give longer lasting colors.

'Percale' is also a term worth looking out for, because this refers to the type of weave used. Percale gives a fabric strength and this means it will last longer in multiple washes. Percale is generally only found in high thread-count fabrics.

This chemical treatment process for cotton was invented by a Lancashire man, John Mercer – hence 'mercer'-ization. The modern development of this process has resulted in a treatment which allows for a softer and stronger fabric. Egyptian cotton that has been treated in this way is the most durable and it will be less likely to fade or lose its high-quality feel in repetitive washes.

Effective Washing
Egyptian cotton can absorb more water in the wash. In fact, Egyptian cotton often gets better as it is washed again and again, …

The Don Cesar Hotel – the Pink Palace

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On a recent December visit to the Don Cesar Hotel and Resort, our group met with Resort Host and Certified Concierge, Ronald MacDougall. As concierge, Mr. MacDougall assures that each guest has the finest experience during their stay at the Don Cesar. In his position as concierge, he has assisted many of the VIPs that have visited the historic pink hotel on the Gulf of Mexico in St. Petersburg, Florida. Those guests have included Mariah Carry, Carole King, Mick Jagger and Jimmy Buffet, as well as many of the visiting Presidents.

Our private tour began in the main bar and lounge, which at this time of the year is beautifully decorated for the holiday season. The majestic dark wood bar, couches and large leather chairs make this the perfect place to sit back, relax and imagine yourself in another era, the early glory days of the Pink Palace.

The story of the Don Cesar Hotel or Pink Lady, as Thomas Rowe liked to call the hotel, begins at the beginning as all good stories do. It was a vision of Thomas J. Rowe to create a monument to a lost love.

This part of the story begins in London where rumor would have it that the young Thomas Rowe, while attending a university, attended the opera "Maritana" where he became infatuated with the female lead, Lucinda, a beautiful Spanish opera singer.They met each night after her performance beside a fountain in London.

Plans were made to elope. On the night that they were to leave, Lucinda did not show and Rowe was left waiting by the fountain. Her parents were made aware of the pending marriage and forced Lucinda to return home to Spain. Lucinda was reported to have died at a young age, but sent this letter to Thomas containing this passage. "Time is infinite, I wait for you by the fountain to share our timeless love, … our destiny is time." Well, if it didn't happen that way, it should have.

Returning to the United States, Thomas Rowe built commercial buildings in New York. He later moved to Norfolk, Virginia, there he met Mary Lucille, the daughter of a rich landowner. Thomas married Mary and began the life of a socialite.

At the age of 47 with his health declining, Thomas Rowe elected to relocate to a more hospitable climate. Leaving his wife in Virginia, he decided on Florida and in particular St Petersburg, Florida, which was experiencing a real estate boom. Arriving with $ 21,000.00, Rowe began purchasing property.

Real Estate development was hot in the early 1920's and Thomas Rowe partnered with another former Norfolk socialite and land developer, a Mr. Page. He and Page formed the Boca Ciega Land Company for the purchase of land.

Mr. Page developed the land on the north side of Johns Pass and the family still lives in Madeira Beach.

Rowe amassed a small fortune and while visiting an isolated stretch of undeveloped beach in the area known as Pass-A-Grille. …

Expedia Hotel Deals Guide: Tips for Finding Affordable Hotels and Saving Money With Expedia

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It has never been easier (or more affordable) for the average person to travel. Now, it takes less than a day to get to the other side of the world. For thousands of years, it was impossible for anyone to get very far at all. Thanks to sites like Expedia, it's now a simple process to get from point A to point B, which can be literally anywhere in the world. However, getting to point B is only the first step. You'll still need a place to actually stay and sleep once you get there. That is where Expedia hotel deals come in.

It's one of the largest and most respected discount travel sites, and has been for several years. The search engine allows you to comb through hundreds of thousands of properties, nearly 500 airlines, and several car rental agencies to find affordable rates. You can also keep up with the latest deals on vacation packages and cruises.

Here are a few tips for saving as much money as possible:

• One way you can get Expedia hotel deals is to sign up for the mobile app. You can receive notifications through the app about deals that aren't advertised on the website. It's also very convenient and keeps your itineraries stored even when you don't have Wi-Fi.

• Consider booking a package deal. If you're going to need airfare anyway, you might as well combine the cost of the hotel and flight together in one package. For additional savings, book the car rental too. Expedia's search engine allow for all three to be searched at the same time. This strategy may lead to you accessing deep savings to help bring down the overall cost of your trip.

• Use coupons. If you're an internet coupon "clipper", then you'll be glad to know that there are Expedia coupons you can use for enticing savings. Just read the terms and conditions to make sure you can use a particular coupon for your hotel booking.

• Keep an eye on the "Deals" section. The company is constantly updating this part of the site. It has a variety of categories, including last-minute deals and cheapest hotel prices. There are deals popping up all the time for hotels in popular tourist hotspots, both domestic and international.

• If you're a regular traveler and plan on booking a lot of hotels in the future, it might be worth it to join Expedia +. This membership program offers exclusive discounts that regular users don't get access to as well as points and hotel VIP benefits.

Final Words

Whether you become a Plus member or not, you'll still find some Expedia hotel deals and affordable airfare.

It doesn't matter where you want to go and for how long you plan to stay, you'll need accommodation. Always begin your travel planning by looking into Expedia hotel deals . You'll find plenty of other discount travel offers as well. Get a percentage off of your next vacation booking by …

Hawaiian Vacations: Hotel Hana Maui

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The Hotel Hana Maui & Honua Spa is a highly rated Apples Vacations resort, receiving a ranking of 5/6 red apples, and is also a Value Plus resort, meaning it is a better deal than comparable hotels in the area. If you are planning a Hawaiian vacation, definitely consider this fantastic hotel.

About the Hotel Hana Maui & Honua Maui

Recognized for its terrific plantation style architecture, this quaint 66 room-property is an excellent choice for all sorts of visitors, but typically caters mostly to couples. The Hotel Hana Maui & Honua Spa is located at the end of the famous Hana Highway, offering seclusion and beautiful natural surroundings. You will hardly believe your eyes as you stare out at the pristine sands of Maui, with lapping waves from the blue waters of the Pacific Ocean; and that is right outside your window! On the back side of the hotel, witness the lovely native flora as vibrant green jungles spread across the island.


There are plenty of opportunities for guests at the Hotel Hana Maui & Honua Spa who want to stay active on their Hawaiian vacation. An outdoor tennis court with equipment provided allows for couples to play against each other, or team up for double against two other guests. The gym offers Nautilus workout equipment for travelers who want to eat all their favorite treats but not gain any extra jelly.

The two outdoor pools may not be meant for swimming laps, but by the time you're done working out you can relax poolside guilt-free, and take a dip to cool off, too.

Of course, there are nearly limitless water sports available on Hawaiian vacations, including snorkeling, scuba diving, Jetskiing, surfing, sunfish sailing, paddle boats, and more. As long as you like the water, you'll have fun on Maui.

And don't forget about the spa! This feature gives travelers the best chance to fully unwind, kick back, and relax with amazing treatments. Some of their treatments include facials, manicures, pedicures, and massages. Special all inclusive vacation packages for the Spa & Wellness Retreat provides guests with breakfast for two and multiple hour-long spa sessions.

Dining Options

There are three restaurants at the Hotel Hana Maui & Honua Spa serving up delicious menu items. The three restaurants are: Hana Ranch, Paniolo Bar, and the main dining hall. And drinks are of course served everywhere, including delivered to you at the pool. Everyone is sure to find an appetizing meal to satisfy their hungers on your Hawaiian vacations.

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Hotel Review Sites, Can They Still Be Trusted?

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There won't be a particular incident that will make people realise that hotel reviews done by Joe Public are not worth believing.

It will be a combination of revelations, individual experiences and Twitter and social networks that will blow away the myth that reviews on hotel review sites are truthful.

One of the problems review sites have is the temptation on the part of hotel owners to submit fake reviews. For instance if a PR company approaches a hotel and says they can get the hotel favorable reviews, thus boosting it's ranking. It can be hard for a hotel to resist this.

The trouble for review sites is that the number of reviews being placed on review sites is increasing yet they have no real way of checking if a review is true.

Various articles and questions have been raised about this.

Arthur Frommer from Frommer travel guides has voiced concerns about this for ages, here is one of his articles about it . Then there's Christopher Elliott, a champion of travelers rights here what he posted .

These are respected people within the travel industry but soon individuals will start to realise this. And while individuals in the past, did not have a way of letting anyone know what had happened, now they'll start to post their complaints on Twitter and their social network.

That in itself still wouldn't kill of these type of reviews. But with Google starting to include reviews from Twitter and social networks in search results. You're going to be left with so many conflicting reviews about a hotel you're not going to know who to believe.

Once you get to that situation you're going to want to find a trusted source and that won't be a pure review site. Who knows the expert knowledge of the traditional travel agent may become the source people turn to.

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The Ahwahnee Hotel in Yosemite Valley: A Great American's Dream

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The story of the celebrated Ahwahnee Hotel in Yosemite Valley is particularly noteworthy because of its status in US National Park history, but also because its very existence is a tribute to one man who had an ambitious dream for America. He wanted to build a National Park System that would be the envy of the world, and the Ahwahnee Hotel helped him do it – here is how.

The first director of the US National Park Service

A wealthy Stephen T. Mather agreed to lead the Park Service in 1915, at a time when there were just 16 national parks and the public was indifferent to the concept. Today there are 58 magnificent parks, and through the years, much of the success of the National Park program was due to the careful planning and inspiration of Mr. Mather.

All are welcome

Mather envisioned the national parks to be places of beauty and relaxation and accessible to all. In Yosemite, he directed the creation of three distinct levels of comfort to cater to the full spectrum of national park visitors.

The highest level of accommodation would be a first-class hotel that provided all the amenities necessary to attract and satisfy the wealthy and influential. A second level of accommodation would provide year round tents with a central area for services such as a restaurant and toilet facilities. He also set aside space for frugal visitors who preferred to camp with their own tents and camping equipment. Today, the national park system pretty much follows Mather's plan.

How Mather grew the park system

Mather thought that if he built a truly great hotel in his favorite national park in Yosemite Valley it would be of interest to rich and powerful people. They would come to enjoy the many amenities, and in return provide support for his plan to grow the National Park System and the public trust wilderness in the United States.

Concurrent with Stephen Mather's appointment, the automobile was revolutionizing tourism and travel all across the nation. By 1926, an all-weather highway opened Yosemite Valley to year round access. Because of both, Mather's plan succeeded beyond his wildest dreams.

History of the Ahwahnee site

Millions of years of glacier grinding smoothed the lofty granite walls of Yosemite Valley into the breathtaking majestic monuments we know today.

Thirty thousand years ago, there was a great lake on the location of the Ahwahnee Hotel. The water left a fertile plain that was subsequently inhabited by Native Americans.

The Miwoks lived in Yosemite for thousands of years before it was discovered by the white man in the mid-19th century.

Reminders of the first people

The Ahwahneechee tribe lived on the land where the Ahwahnee Hotel stands today. Their diet included a staple porridge made from acorns. Hotel visitors can explore the large granite formations and the pockets made in the rock by the Indian workers who ground the acorns into meal.The rock formations are easy to find and are located immediately adjacent to …